This privacy policy sets out how M Large uses and protects any information that you give M Large when you use this website. M Large is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. M Large may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

NOTICE: The Privacy Policy below will become effective May 25, 2018.

This privacy policy sets out how M Large uses and protects any information that we have for our customers. We are committed to ensuring that your privacy is protected. Should we ask you to provide personal data, you can be assured that it will only be used in accordance with this privacy policy.

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.  

What information do we collect?

Personal data that we may collect from you:

• Name
• Address
• Contact number
• Email address

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services.
• From time to time we may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie and how / why we use it?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies on our website to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at office@mlarge.com

Sharing with trusted third parties. We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow us to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:

• Processing credit card payments
• Communicating with you via email

We will not sell or lease your personal details to third parties. We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).

Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Telephone calls

You may also update your subscription preferences with respect to receiving communications from us by emailing office@mlarge.com

Third-party websites.  Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites.  Please read the privacy policy of any website you visit.

How you can access, update or delete your data.

To find out what information we hold on you or to update your information, please email office@mlarge.com  

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

How we secure, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• Mandated by law, contract or similar obligations applicable to our business operations;
• For preserving, resolving, defending or enforcing our legal/contractual rights; or
• Needed to maintain adequate and accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us at office@mlarge.com

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Changes in our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time may continue to update, you can review at any time to ensure you are still happy with the policy.

Contact us.

If you have any questions, concerns or complaints about our privacy Policy, our practices or our Services, you may contact our Office by in the following ways:

• In Email:        office@mlarge.com
• By Phone:     02890 342 838
• In Writing:      M Large Tree Services Ltd, Coolewell, Church Road, Newtownabbey, Co. Antrim, BT36 6DH

We will respond to all requests, inquiries or concerns within thirty (30) days.

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Human Rights and Modern Slavery Policy

 

M Large Tree Services Ltd (MLTS) carries on business throughout the UK and Ireland.

This policy applies to all persons working for us or on our behalf in any capacity, including employees at all levels, directors and officers.

At all times we will endeavour to comply with the European Convention on Human Rights, the International Bill of Human Rights, and other internationally recognised standards.

We will protect the human rights of our staff and other individuals we have contact with and encourage our suppliers to respect our policy. 

We will endeavour to avoid causing or contributing to adverse human rights impacts directly or indirectly by our business activities.

We will address any of our actions that may adversely effect the human rights of employees or anyone we have contact with.

We will support and promote human rights in our business and that of our suppliers.

 

Employees.

 

MLTS is an accredited Living Wage employer and encourages suppliers to apply these terms to their employees.

Employees receive clear written terms of employment detailing terms and conditions, remuneration, hours of work, holidays, disciplinary and grievance procedures.

We will comply with all health and safety regulations to protect our employees, visitors and others we may have contact with.

No employee will be required to work excessive hours or undertake tasks that may harm their wellbeing.

MLTS promote equal opportunities and will not tolerate discrimination on grounds of religion, sex, race, disability, colour, age, political opinion or sexual orientation.

MLTS will not tolerate any form of sexual, verbal or physical abuse.

We will investigate any reports of abuse or intimidation and will offer support and guidance where appropriate.

MLTS will consult with staff on issues effecting their employment and listen to their views on relevant issues.

Company Directors have an ‘open door’ policy and will deal confidentially with individual employee concerns.

 

Modern Slavery

 

MLTS will not employ involuntary, forced, or child labour and have a zero tolerance of human trafficking.

We are committed to engaging with our employees, customers and suppliers in order to address the risk of modern slavery in our operations and supply chain.

We have committed to having a clear and transparent company policy, reviewed regularly, and posted on our website, setting out the steps taken to prevent modern slavery and the effectiveness of those measures.

The Board of M Large Tree Services Ltd has approved this Policy, will monitor its effectiveness and review it on a regular basis. 

 

Cheryl McDowell.  Director